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Retouching Specialist

Job Summary 

As a Retouching Specialist, you are the first person to see the work of our photographers in the field. In addition to some design work, this position retouches, edits, and ensures the photographs uphold the CADY standard. You will work to ensure the quality of retouched photographs received from our outsourced vendors meet our standards. We are looking for someone who is detail oriented, has a creative eye, and loves the world of photography. If this sounds like you, then apply today!


 

Responsibilities 

 

Image Retouching & Editing

  • Retouch and edit client photos to meet CADY color and retouching standards, ensuring consistencyacross high volumes of images
  • Work across senior and underclass photography, adapting to scene and school-specific requirements for each job
  • Use Adobe Photoshop, Lightroom, and other CADY tools to complete editing work accurately and within SLA
  • Maintain a trained, consistent eye for quality — understanding that every image that leaves this team reflects the CADY standard

 

Vendor QC & Corrections

  • Review vendor-retouched images against CADY standards, identifying work that does not meet requirements
  • Document correction needs clearly and route them to the appropriate area specialist or lead for vendor follow-through
  • Flag recurring quality issues or patterns to the lead or area specialist to support process improvement and escalation as needed

 

Workflow & Job Tracking

  • Import, organize, and track photo documentation and job progress using CADY-specific tools and dashboards
  • Prioritize work queue effectively to meet SLAs, looking to the lead or area specialist for direction when priorities are unclear
  • Identify and flag bottlenecks or job concerns proactively, routing them to the lead or specialist before escalating to the Image Standards Supervisor

 

Job Requirements 

  • Experience in Adobe Creative Suite, Photoshop, and Lightroom.
  • High school diploma or equivalent required.
  • Return a satisfactory background check.
  • Extreme attention to detail.
  • Ability to exceed deadlines.
  • Willing to work a schedule based on fluctuating needs.

   

Physical Requirements and Work Environment 

  • Ability to sit and work at a computer for extended periods of time.
  • Ability to use a computer, keyboard, mouse, and other standard office equipment regularly.
  • Ability to occasionally stand, walk, bend, or reach within an office environment.
  • Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment.
  • Comfortable working in a standard indoor office setting with moderate noise levels.
  • Ability to communicate effectively in person, via phone, and through virtual meeting platforms.