HR AI & Process Intern

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Job Title: HR Innovation Intern (hybrid-  onsite Monday- Thursday)

Location: US-GA-Atlanta (Sandy Springs)

FLSA:  Non-exempt 

Job Overview:

Safe-Guard’s Human Resources team is expanding and seeking an HR AI & Process Innovation Intern to support our HR Operations function.

Safe-Guard is a leading provider of automotive protection products in North America, partnering with major OEMs, dealers, and agents across the U.S. and Canada.

As an HR AI & Process Innovation Intern, you will contribute to improving how HR services are delivered by analyzing workflows, identifying inefficiencies, and developing practical, scalable solutions using process design and AI-enabled tools. You will gain exposure to multiple HR functions, including Benefits, Payroll, and Employee Engagement, and help shape how HR operations evolve to support a growing organization.

Job Responsibilities:

• Analyze targeted HR workflows across Benefits, Payroll, and Employee Engagement to identify inefficiencies, manual processes, and inconsistent request handling.
• Map current-state processes and evaluate common employee requests, including intake, routing, and response patterns.
• Design improved workflow structures, including standardized intake models and routing logic to streamline HR service delivery.
• Develop simple, usable prototypes using tools such as Microsoft Forms, Excel, Power Automate, and AI tools (e.g., ChatGPT, Copilot) to demonstrate workflow improvements.
• Test and validate proposed solutions using real or sample HR scenarios, including measuring efficiency gains and accuracy of routing or categorization.
• Support the development of structured HR knowledge content to improve consistency in employee communications and responses.
• Collaborate with HR team members across Benefits, Payroll, HR Operations, and Employee Engagement to align solutions with business needs.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Must be in you Junior year at the time at application. 
• Strong analytical and problem-solving skills, with the ability to break down and structure business processes.
• Experience working with Excel; familiarity with data analysis and basic reporting concepts.
• Comfort using AI tools (e.g., ChatGPT, Copilot, Gemini), demonstrated through coursework, projects, or independent learning.
• Ability to translate ambiguous problems into structured solutions and actionable recommendations.
• Strong written and verbal communication skills, including the ability to create clear summaries and present findings.
• Ability to work effectively in a collaborative, cross-functional team environment.
• Experience with Power BI, Tableau, or similar visualization tools is a plus.
• Exposure to automation tools (e.g., Microsoft Power Automate, Zapier) is preferred but not required.
• Must be able to successfully complete and pass a background check.

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.