Clinical Director

CLINICAL DIRECTOR
Residential SUD & Co-Occurring Disorders
Hector Reyes House (HRH) 
Latin American Health Alliance
27 Vernon St, Worcester, MA 01610
Reports To: Executive Director
Salary: $85,000 – $90,000/year

About Our Organization:
The Latin American Health Alliance (LAHA) is a dedicated non-profit organization based in Central Massachusetts, focused on improving the health and well-being of underserved communities, particularly Latinx population. We provide culturally sensitive addiction recovery services, healthcare access, and educational support. Our mission is to foster long-term health, stability, and empowerment, promoting sustainable solutions for individuals facing significant challenges related to substance use disorders.

Why This Role Matters and What It Offers You:
This is a senior leadership opportunity to shape clinical culture at one of Central Massachusetts’ most mission-driven residential recovery programs. You will lead a dedicated multidisciplinary team, influence program design and policy, and make a measurable difference in the lives of Latino men on the path to recovery.
LAHA provides organizational support including ongoing professional development funding, CEU reimbursement, collaborative executive leadership, and a team deeply committed to culturally responsive care.

Your Leadership Impact:
•   Shape and sustain a high-quality, evidence-based clinical environment across a multidisciplinary residential team.
•   Lead clinical supervision for licensure-track, masters-level, bachelors-level, and recovery specialist staff; directly influencing their professional growth.
•   Drive program development and clinical model design in collaboration with executive leadership.
•   Serve as the senior clinical voice at case conferences, treatment team meetings, and complex consultations.

Mission Alignment:
LAHA’s work is grounded in cultural responsiveness, social justice, and whole-person care. The Clinical Director is expected to embody and advance these values — modeling trauma-informed, equity-centered leadership for staff and clients alike.
Organizational Support Available
•   Direct access to and collaboration with the Executive Director on policy, program, and strategic decisions.
•   Partnerships with external psychiatric and medication coordination providers to support integrated care.
•   Professional development budget, CEU reimbursement, and a flexible schedule to support work-life sustainability.
•   A team culture that values accountability, cultural humility, and mission-driven practice.

ESSENTIAL DUTIES & RESPONSIBILITIES:
The essential functions include, but are not limited to, the following:
Clinical Operations
•   Oversee all clinical operations including assessments, treatment planning, service delivery, discharge planning, and continuity of care.
•   Oversee intake, screening, and admission processes, including ASAM placement criteria, eligibility verification, and coordination of referrals.
•   Lead case conferences, treatment team meetings, and complex clinical consultations to ensure coordinated, client-centered care.
•   Provide clinical oversight for crisis intervention, safety planning, behavioral escalations, and coordination with emergency or external providers when needed.
Supervision, Training & Team Leadership
•   Provide clinical leadership and supervision to a multidisciplinary team of case managers, recovery coaches, and medication specialists.
•   Guide staff in the use of evidence-based practices: Motivational Interviewing, CBT, trauma-informed care, harm-reduction strategies, relapse-prevention planning, and co-occurring disorder treatment.
•   Develop, implement, and facilitate ongoing clinical training, professional development, and corrective coaching to strengthen staff performance and clinical quality.
•   Promote a professional, ethical, trauma-informed, and culturally responsive clinical environment for both clients and staff.
Compliance, Quality & Policy
•   Ensure strict adherence to HIPAA, 42 CFR Part 2, and all privacy and security requirements for protected health information.
•   Collaborate with executive leadership to develop, update, and enforce clinical policies, procedures, and workflows aligned with regulatory and organizational requirements.
•   Maintain compliance with DPH, BSAS, and support preparation for audits and corrective action plans.
•   Support program development, clinical model design, and implementation of new services or treatment tracks.
Utilization Management & Documentation
•   Complete and oversee insurance authorizations, concurrent reviews, continued-stay requests, and clinical justifications in collaboration with utilization review and billing teams.
•   Maintain accurate, timely clinical documentation consistent with regulatory and payer requirements.

QUALIFICATIONS:
We encourage candidates who are mission-aligned and bring strong SUD/residential expertise to apply. The following outlines required qualifications and areas where additional experience is valued.
Required Qualifications
•   Licensure: Active LICSW, LMHC, or LADC1 license in Massachusetts, in good standing.
•   Language: Bilingual proficiency in English and Spanish (speaking and writing).
•   Clinical Experience: Minimum 3 years post-licensure clinical experience in SUD treatment, including co-occurring mental health disorders.
•   Supervisory Experience: Minimum 2 years supervisory or clinical leadership experience in a behavioral health or residential setting.
•   Cultural Competency: Demonstrated cultural sensitivity and experience working with Latino/Latinx communities.
•   Commitment: Dedication to supporting Latino men with substance use disorders and advancing diversity, equity, and social justice.
Preferred Qualifications
•   Experience with ASAM criteria, BSAS licensing, and state/federal residential program compliance (DPH, CARF/Joint Commission).
•   Familiarity with utilization management processes, including insurance authorizations and concurrent review documentation.
•   Formal training or certification in evidence-based modalities such as Motivational Interviewing, CBT, or EMDR.
•   Experience with EHR or clinical documentation systems in a residential or outpatient behavioral health setting.
•   Prior experience in a nonprofit or community health center environment.

BENEFITS & WORK ENVIRONMENT
✓  Health / Dental / Vision Insurance
✓  CEU Reimbursement
✓  Generous Paid Time Off ✓  Professional Development Opportunities
✓  401(k) Plan
✓  Flexible Schedule