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Position Overview
The University of South Florida (USF) Athletics Ticket Sales Team provides students with hands-on experience in collegiate athletics ticket sales. Team members support revenue generation efforts by selling season tickets and group ticket packages across nine NCAA Division I sports while delivering a high level of service to fans, alumni, and community partners.
This is a part-time, paid position ($15.00/hr.), approximately 20-30 hours per week. 

 

Primary Responsibilities of the Ticket Sales Account Executive:

  • Provide exceptional customer service to current and prospective USF Athletics ticket holders
  • Sell general season tickets and group ticket packages across nine scholarship sports
  • Communicate with fans via phone, email, and in-person interactions to build relationships and drive retention
  • Assist customers with account questions, seating options, and ticketing solutions
  • Accurately document customer interactions and sales activity using ticketing and CRM systems
  • Represent USF Athletics at games, campus events, and community outreach initiatives
  • Collaborate with full-time staff to support department-wide sales and service goals

Qualifications

  • Current University of South Florida students preferred
  • Strong verbal and written communication skills
  • Customer-focused mindset with a friendly and professional demeanor
  • Comfortable speaking with customers and groups over the phone
  • Dependable, detail-oriented, and eager to learn
  • Availability to work evenings, weekends, and select game days

     

Preferred Attributes

  • Interest in sports business, customer service, or sales
  • Ability to manage multiple priorities in a fast-paced environment
  • Positive attitude and team-oriented approach
  • Previous customer service or sales experience (preferred, not required)

     

Compensation & Professional Development

  • Practical experience in collegiate athletics ticket sales and customer service
  • Training in relationship management, consultative selling, and fan engagement
  • Networking opportunities within USF Athletics and the sports industry
  • Potential pathway to future roles in athletics revenue generation

     

Time Commitment

  • Approximately 20-30 hours per week with flexible scheduling around academic commitments
  • Position pays $15.00/hr 

     

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com

 

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Job Questions:

Do you currently have the unrestricted right to work in the US?

Will you ever in the future need sponsorship for work authorization in the US?