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Business Development Director

Business Development Director

Company: Infotech Solutions, LLC
Location: Madison, SD or Hybrid (Regional Travel as Needed)

Position Overview

Infotech Solutions is seeking a driven, relationship-focused Business Development Director to lead revenue growth, strengthen community presence, and expand strategic partnerships across our managed IT services portfolio. This role requires a genuine, community-minded professional who can build trust, drive new business, and support long-term client retention.

Key Responsibilities

  • Develop and execute a strategic business development plan to achieve revenue and growth targets
  • Identify, qualify, and close new managed services, cybersecurity, cloud, and infrastructure opportunities
  • Build strong, long-term relationships with business leaders in SMB, nonprofit, and government sectors
  • Maintain active involvement in the local and regional business community through events, networking groups, and partnerships
  • Lead proposal development, RFP responses, and contract negotiations
  • Collaborate closely with technical and operations teams to ensure solutions meet client needs
  • Support account retention efforts by maintaining executive-level relationships and identifying expansion opportunities
  • Maintain a consistent regional presence on social media, promoting company initiatives, partnerships, and thought leadership
  • Track pipeline performance and revenue forecasting using CRM tools

Qualifications & Core Qualities

  • 2+ years of business development or IT sales experience (MSP experience preferred)
  • Proven track record of meeting or exceeding revenue targets
  • Active and visible in the local business community
  • Genuine, relationship-driven personality with high integrity
  • Strong understanding of technological solutions, or demonstrated willingness and ability to learn technical concepts
  • Experience responding to RFPs and government procurement processes is a plus
  • Strong communication, presentation, and negotiation skills
  • Self-motivated strategic thinker with strong organizational abilities

Performance Metrics

  • Revenue growth and gross margin targets
  • New client acquisition and contract value
  • Account retention and expansion rates
  • Community engagement and brand visibility
  • Strategic partnership development