Human Resources Generalist

Human Resources Generalist

Wage Range:  $29.44 - 41.42 per hour

We are looking for an experienced Human Resources professional to join our team as an HR Generalist. Our department supports all city and utility functions including administration, police, fire, library, streets, emergency dispatch, electrical generation and distribution, water, sewer, gas, and so much more! If you are looking for a rewarding position where you can be a part of the "greater good", apply today!

As part of the HR Department, you will be afforded the opportunity to work independently while contributing to a collaborative and supportive HR team.  You will have the opportunity to participate in all HR functions including recruitment, selection, training, leave administration, benefits administration, onboarding, coaching, and supporting all of our incredible teams behind the scenes.

NATURE OF WORK

In support of all City and Utility departments, this position is responsible for human resources work performed in a variety of areas, including recruitment, selection, training, leave administration, benefits administration and enforcing organizational policies and practices. 

Work involves the tactful explanation of policies and procedures to applicants and employees. Works under the supervision of the Human Resources Director.

ESSENTIAL FUNCTIONS: 

The following examples of work are illustrative only and are not intended to be all inclusive: 

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with department managers to understand skills and competencies required for openings.
• Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Communicates with City staff and candidates regarding requisition and application status.
• Conducts new hire onboarding and orientation processes, ensuring an effective transition to City employment.
• Processes enrollments, changes and terminations for all benefit plans. 
• Serve as the organization's HRIS champion and go-to expert, providing support, creating and maintaining processes, etc.  
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Submits online investigation requests and conducts new-employee background checks.
• Participates in recruiting activities including career fairs, mock interviews, job coaching, etc.
• Conducts audits of benefits or other HR programs and recommends corrective action.
• Processes new hires, employee changes, and terminations.
• Administers/Facilitates the performance review process.
• Performs a variety of administrative functions to assist with HR and organizational operations.  
• Facilitate training as requested.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; worker’s compensation; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS 

• Excellent interpersonal, customer service, and conflict resolution skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work in a quickly changing environment with numerous disruptions.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to work effectively and efficiently as part of a team to ensure achievement of goals and organizational success.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and other software systems.
• Must possess a driver’s license and the ability to travel between/to various city facilities as needed.
• Ability to develop knowledge of the practices and procedures, policies, and ordinances of city government and municipal utilities, of the functions, organization structure, and authority of municipal government, and of its several departments and related governmental jurisdictions.
• In depth knowledge of the principles, practices, and procedures utilized in recruitment, selection, examining, affirmative action, training, classification, labor relations, salary administration, leave management, worker’s compensation, performance management, benefits administration, and the regulations surrounding those functions
• Ability to understand, interpret and follow Employee handbook, union contracts, and HR laws and to communicate them to applicants, employees, managers, and the general public; to establish and maintain effective working relationships with public officials, administrators, employees, and applicants.  
• Ability to maintain the highest level of confidentiality.
• Ability to communicate effectively, both orally and in writing; in a friendly, polite, and professional manner.
• Ability to collect, compile, and analyze information and data; to operate a computer as may be required.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks/projects simultaneously.
• Excellent time management skills.
• Strong proficiency with Microsoft Office Suite, ability to learn new software systems.  
• Ability to carry out, without direct supervision, continuing assignments requiring the organization of materials and the preparation of reports; to work independently and to develop solutions to problems. 
• Considerable knowledge of business English, spelling, arithmetic, punctuation, filing and grammar, and possession of a good vocabulary. 
• Ability to deal with the public and other employees courteously and tactfully while dealing with tense emotional issues and to convey concise and accurate explanations of policies, procedures, and requirements.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in business management, human resources or related field.  
• At least four years of full-time experience in working in a human resources role.  
• Must have a thorough knowledge of Human Resources principles and laws.   
• SHRM or HRCI certification preferred.
• Proficient in Microsoft Office, databases, and various office and HR related software.
• An equivalent combination of training and experience that provides the above knowledge, ability, and skills.