Film & Tourism Coordinator

Film & Tourism Program Coordinator - Special Events Film & Tourism Division

Purpose

This position supports the Film and Tourism divisions within the Special Events, Film, and Tourism Office by coordinating tourism initiatives and serving as a liaison for film productions, ensuring smooth communication between production companies, government agencies, and the community. It also manages tourism management programming, holiday logistics, permit processing, and public engagement to promote Savannah as a premier destination for both visitors and filmmakers.

Essential Job Functions

Coordinate the preparation of comprehensive tourism plans and programs.
Conduct research on assigned issues, compile and analyze data, and present research findings through memos, reports, and presentations.
Assist with public meeting preparations, including facilitation, notification, and minutes.
Assist with resolving problems and complaints related to tourism management.
Works cooperatively with other City Departments, property owners, production companies, location scouts, or their representatives to resolve questions regarding film permit issuance and permit fees.
Mediate with internal and external stakeholders, including government agencies, tour operators, and local communities.
Secures bids and invoices for holiday decorating services and prepares decorations for both installation and breakdown.
Serves as liaison to and coordinates the activities of production companies with the city, local businesses, government agencies, and the general public; enforces city ordinances.
Responds to requests for information regarding permitting of film and media projects.
Provides customer service by responding to public and agency inquiries by phone and in the office.
Provides information regarding permit policies and application procedures.
Interprets and knows various City codes for members of the public, including filming codes and requirements, traffic regulations, parking requirements, and security needs.
Serves as a liaison to area film schools and provides location and permit assistance to students.
Maintains files and records.
Perform additional duties as assigned in support of film and tourism activities and/or activities related to the mission of the department.
Performs other related duties as assigned.

Minimum Qualifications

Requires a Bachelor's Degree in Business Administration, Public Administration, Communications, Hospitality/Tourism Management, Public Relations, or a closely related field with one (1) year of progressively responsible experience in Film, Marketing, Public Relations, Events, or Hospitality Industry; or possession of any equivalent combination of education, training, and experience. 

Must possess and maintain a valid state driver's license with an acceptable driving history.
 
Must become City Marshal upon selection for this position. 
 
Additional Requirements:
Background investigation, including supervised drug screen, post offer/pre-employment medical screen, and verification of education, certifications, and licenses required prior to employment.

Additional Information

KNOWLEDGE, SKILLS & ABILITIES:

Extensive knowledge of:

• Film and media production
• Tourism and hospitality industry practices and standards
• Project coordination or event planning
• Municipal permitting 
• Planning and logistics

Considerable knowledge of:

• City and departmental rules, regulations, policies, and procedures.
• Diplomatic communication (verbal and written).
• Relationship management among diverse interest groups.
• People skills.

Ability to:

• Compile information and prepare reports and presentations.
• Be open-minded and flexible.
• Make fair and appropriate decisions related to film and tourism activity.
• Work autonomously and as part of a team whose members may display a range of perspectives and personalities.
• Work changing hours during which a high-profile film or tourism activity is taking place.
• Establish priorities and organize work.
• Create both written and oral communications.

MINIMUM STANDARDS:

SUPERVISORY CONTROLS: The Senior Director, Assistant Director, and Film & Tourism Supervisor assign work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES:  Guidelines include city, bureau, and department policies and procedures, and supervisory instructions.  These guidelines are generally clear and specific but may require judgment, selection, and interpretation in application.

COMPLEXITY:  The work consists of related coordinating and planning management.

SCOPE AND EFFECT:  The purpose of this position is to coordinate the Film and Tourism divisions within the Special Events, Film, and Tourism Office. The role ensures compliance with film and tour services ordinances, maintains film and tourism-related policies, and fosters a vibrant film community for professionals and students. Successful performance contributes to a safe, clean, and engaging environment for residents and visitors, enhances departmental efficiency, and supports Savannah’s reputation as a premier destination for both tourism and film production.

PERSONAL CONTACTS:  Contacts are with co-workers, other city personnel, film personnel, tourism industry professionals, property owners, business operators, and the general public.

PURPOSE OF CONTACTS:  Contacts are typically to give or exchange information, provide services, resolve problems, motivate personnel, and justify or defend matters.

PHYSICAL DEMANDS:  The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping.  The employee occasionally lifts light objects, climbs ladders, and distinguishes between shades of color.

WORK ENVIRONMENT:  The work is generally performed in an office; however, it does at times include work outside, on weekends, and at night.