Food And Beverage Intern

Description:

Amor Patriae Ducit, or, Love of Country Leads, is the anthem of the Union League of Philadelphia. We are the #1 City Club in the Country and a designated five-star platinum club looking for platinum quality individuals and passion to match. The Food and Beverage intern position is an immersion into the workings of a top Food and Beverage operation, and a masterclass on marketing, finance, and inventory in a private club. 

Responsibilities: 

• Support the Manager and Assistant Manager in implementing all service standards.
• Onboard and train host staff, ensuring all standards are upheld.
• Assist in maintaining service excellence on the dining room floor; understand flow and support team needs.
• Personalize member experiences through “plus one touches” (e.g., flowers, cakes, handwritten notes).
• Build relationships across departments and maintain knowledge of all Union League properties.
• Manage all inbound calls and emails; ensure member and guest requests are handled promptly and accurately.
• Develop and execute marketing strategies to keep member engagement active and consistent.
• Create weekly outreach messages to increase cover counts and overall business.
• Work efficiently in SevenRooms and support staff with related questions.
• Collaborate with departments and culinary teams to generate effective marketing content.

Skills and Requirements:

• Strong interpersonal skills; able to work effectively with chefs, managers, and dining teams.
• Excellent time-management abilities.
• Strong oral and written communication skills.
• Prior service or hospitality experience preferred.
• Proficiency in Office 365, SevenRooms, Jonas, and Beverage Metrics.
• Solid foundation in food, beverage, and service knowledge.

Hours: 

• Full-time seasonal position (40–50 hours per week).
• Nights and weekends required.
• Mandatory holiday weekends: Memorial Day, Fourth of July, and Labor Day.

Benefits:

• Exposure to seven Union League properties, 70 departments, and national marketing
• Continued educational funding for full-time employees (up to $5,000 annually)
• Access to attend industry events and apply to local scholarship opportunities (up to $7,500 annually)
• Atmosphere: energetic, multi-faceted, family/team-oriented 
• Milestone anniversary acknowledgment (one, five, 10, 15, 20, 25, 30, 35, 40+)