Front Desk Intern

Eurostars Hotel Company is the hotel chain of the Grupo Hotusa, one of the largest and most dynamic tourism groups in the world. With a portfolio of over 250 hotels in more than 20 countries, Eurostars Hotel Company is recognized for its commitment to quality, design, and personalized guest experiences.

The company operates several brands, including Eurostars Hotels, known for upscale urban hotels located in prime destinations, combining elegance, comfort, and exceptional service. Eurostars Hotel Company places a strong emphasis on innovation, professional development, and excellence in hospitality.

The Eurostars Langford, located in the heart of downtown Miami, offers a sophisticated boutique hotel experience and represents the brand’s dedication to high standards of service and guest satisfaction.

Position Description

The Eurostars Langford Hotel is seeking a motivated and enthusiastic Front Desk Intern to join its team. This internship provides hands-on experience in front office operations within an international luxury hotel environment, offering valuable exposure to guest services and hotel administration.

Responsibilities

Greet and assist guests during check-in and check-out

Manage reservations and room assignments

Handle phone calls and respond to guest inquiries

Provide administrative support to the front desk team

Coordinate with other hotel departments to ensure seamless service

Deliver a high-quality guest experience aligned with brand standards

Qualifications

Currently enrolled student in Hospitality Management, Tourism, Business Administration, or a related field

Proficiency in English (Spanish is a plus)

Strong communication and customer service skills

Professional attitude with a proactive mindset

Ability to work effectively in a team-oriented environment

What We Offer

Practical experience in a well-established international hotel company

Exposure to front desk and guest service operations

Professional development within the hospitality industry

A dynamic and multicultural work environment