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Senior Product Designer

Multimodal
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Senior Product Designer

Company: Multimodal

Location: Remote

Schedule: Mon – Fri, 8:00 AM – 5:00 PM EST

Compensation: $2000-2500 USD / Month

About Multimodal & AgentFlow

Multimodal is a New York–based agentic AI company building regulator-grade automation for the complex middle- and back-office of financial services. Our platform, AgentFlow, captures tacit institutional knowledge from subject-matter experts and converts it into governed, auditable, agentic workflows that sit beside frontline teams.

We don’t build AI demos. We ship systems that move real work: queues, cases, documents, approvals, exceptions, and audit trails—faster, safer, and with oversight.

 

The Role: What You’ll Be Doing

We are looking for a Senior Product Designer who is ready to move beyond "just making screens." We need a creative partner who wants to dive deep into user problems, own our design language, and help shape the future of how the financial industry works.

As our Senior Designer, you’ll be the bridge between complex data and human-centric design. You will own the entire design lifecycle—from initial brainstorming and competitive research to high-fidelity prototyping and developer handoff.

1. Strategy & Problem Solving

  • Be a Thought Partner: Work alongside our product and engineering teams to define the "why" before the "how." You’ll participate in live brainstorming sessions to turn user stories into logical, beautiful flows.
  • Research-Driven Design: Keep an eye on the market. You’ll look at how other industry leaders handle complex interfaces and bring those insights back to the team to help us stay ahead.
  • Proactive Innovation: Don't wait for a ticket! We want someone who identifies friction points in the app and proactively proposes solutions.

2. Craft & Execution

  • Master the Design System: You will lead the maintenance and expansion of our Figma UI Kit. We’re big believers in Auto Layout, reusable components, and keeping things organized so our team can move fast without breaking things.
  • End-to-End Flows: You’ll design complete user journeys, ensuring that edge cases, error states, and different user roles are all thoughtfully accounted for.
  • Accessibility First: Since our audience includes people who may be less tech-savvy, you’ll ensure our UI is intuitive, readable, and follows the best accessibility practices.

3. Improving from Feedback

We believe that the best designs are the ones that can withstand a challenge. In this role, you will work in a highly collaborative environment where Product and Engineering act as a "QA" for your designs.

We take a "break it to build it" approach—meaning we will work together to find potential faults, technical constraints, or edge cases in your early drafts. We are looking for a designer who:

  • Has a "Low Ego, High Craft" mentality: You view feedback as a tool to sharpen your work, not a critique of your talent.
  • Is Highly Adaptable: You can take diverse perspectives from engineers and product leads and pivot your designs to create a more resilient final product.
  • Thrives on Iteration: You enjoy the process of refining a concept through multiple passes until it is bulletproof.


 

4. Collaboration & Quality Assurance

  • Storyboarding for Success: Create designs that tell a story. Your final handoffs should include clear notes and logic flows so that our engineers know exactly what to build.
  • Systematic QA: You’ll regularly "audit" Agentflow, performing UX quality checks to find and fix clunky experiences, ensuring the live product matches the high standard of your designs.

 

 

The Mission: Make agentic automation usable, legible, and safe

Your north star is to make AgentFlow feel like a high-performance product for high-stakes work:

Agent transparency: Make agent runs understandable end-to-end (what happened, why, sources, confidence, and next steps).

 

High-throughput review: Make review/approval flows fast and reliable (triage, escalation, sampling, exceptions).

 

Governance without foot-guns: Make controls configurable and safe (policies, thresholds, permissions, auditability).

 

 

Why this matters

Designing AgentFlow sits at the intersection of:

  • Data-dense UX: tables, entities, documents, timelines, exceptions, and queues

     
  • Multi-role reality: Ops users, Risk/Compliance reviewers, and Admins configuring controls

     
  • Trust & governance: citations/provenance, confidence thresholds, HITL reviews, immutable audit logs

     
  • AI behavior: users need clarity on what the agent did and why—not magic

     

If you love making complex systems feel obvious—and designing “glass box” UX for AI—this role is for you.


 

Qualifications

Required:

  • Experience: You have 3+ years of experience in UI/UX design, ideally working on complex SaaS platforms or B2B tools.
  • Figma Expert: You treat your Figma files like a well-oiled machine. You understand how to build scalable components and keep layers organized.
  • Detail-Oriented: You’re the person who catches the missing hover state or the inconsistent button spacing before anyone else does.
  • Curious & Empathetic: You’re interested in learning about finance and insurance (like mortgage lending or private equity) because you know that understanding the domain is the key to great design.
  • Excellent Communicator: You can explain the logic behind your choices and are comfortable presenting multiple options for a single problem to find the best path forward.

Strong Plus

  • Regulated/high-stakes domain experience (fintech, security, health, gov)

     
  • Governance UX: RBAC/permissions, audit logs, policy configuration, safe defaults

     
  • Observability-style UI patterns (timelines, logs, event streams, trace-like views)

     
  • HITL/review systems or explainability surfaces for AI


 

What We Want to See in Your Portfolio

Complex workflow decomposition and information architecture (not just visuals)

 

Edge case handling and system states (loading, error, empty, partial success, overrides)

 

Design systems thinking: reusable patterns and consistency at scale

 

Evidence of shipping: what changed after launch, what improved, what you learned

 

Examples where research or market understanding influenced product direction

 

 

This Role Is Not

Not a brand/marketing design role

 

Not a pure UX research role

 

Not a “throw designs over the wall” role—you’ll ship with engineers and iterate in production

 

 

Why Join Us?

You’ll have a seat at the table from day one. At Multimodal, your voice matters, and your designs will directly impact the daily lives of professionals in the finance and insurance sectors. We value intellectual honesty, high-quality craft, and a "get it done" attitude.