Front Desk Receptionist / Office Assistant (On-site, Irvine)

Front Desk Receptionist / Office Assistant (Bilingual Mandarin Required) — Full-Time, On-site

Company: Asia America Media Inc.
Location: Irvine, CA (On-site)
Job Type: Full-Time
Pay: $20–$25/hour (based on experience)
Schedule: Fixed full-time schedule (On-site)

About Us

Asia America Media Inc. is a cross-border advertising and media company. We operate a signage manufacturing facility in China and focus in the U.S. on short-form video production and personal branding. We help entrepreneurs and local businesses grow through content strategy, video packaging, and social media support.

This role is a great fit for recent grads or early-career candidates who enjoy working with people, building strong communication skills, and learning how a growing business operates day-to-day.

Role Summary

We are hiring a friendly, organized, and proactive Front Desk Receptionist / Office Assistant who can also support light outbound calling (lead follow-up and appointment setting). You will be the first point of contact for visitors and callers, help keep the office organized and professional, and assist the team with essential administrative tasks.

✅ Hard Requirement: Fluent Mandarin Chinese (spoken & written) — you will use Mandarin daily for reception, phone calls, and professional communication.

What You’ll Do (Key Responsibilities)

Front Desk & Communication

Greet and check in visitors; maintain a professional, welcoming office environment

Answer incoming calls, route calls/messages correctly, and follow up promptly

Communicate daily in both Mandarin Chinese and English (phone, email, in-person)

Office & Admin Support

Schedule appointments, coordinate calendars/meeting rooms, and support daily operations

Handle email correspondence, data entry, scanning/filing, and document organization

Manage office supplies, shipping/receiving, and basic office tasks

Light Outbound Calling (Training Provided)

Make light outbound calls to warm leads for follow-ups, confirmations, and appointment scheduling

Update contact notes and basic tracking in spreadsheets/CRM (as assigned)

Required Qualifications (Hard Requirements)

Fluent Mandarin Chinese (spoken & written) — must handle daily reception and professional communication in Chinese

Full-time availability with a fixed schedule and ability to work on-site in Irvine, CA

Strong communication and customer service skills; professional and friendly demeanor

Organized, detail-oriented, and able to multitask in a busy office

Basic computer skills (email, calendars, Google Workspace/Microsoft Office, data entry)

Preferred Qualifications (Nice to Have)

Any experience in customer service, receptionist/front desk, office admin, or call support

Comfort speaking on the phone and handling scheduling/coordination

Interest in marketing, social media, or content production is a plus

What You’ll Gain (Great for Students/Recent Grads)

Professional communication experience (front desk + client calls) in a real business environment

Training on office operations, scheduling, customer service, and basic outreach

Exposure to social media marketing and personal branding work (behind the scenes)

Opportunities to grow into operations, client support, or sales coordination roles

Compensation

$20–$25/hour (based on experience)

How to Apply

Please apply through this campus recruiting platform and include:

Resume (PDF preferred)

A short note (2–5 sentences) with your availability and confirmation of Mandarin fluency

Interview Note: A bilingual communication check may be conducted (Mandarin phone call and/or short writing sample).

Equal Opportunity Employer

Asia America Media Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.