Business & Inspection Intern – The Glass Market

************* Please apply via emailing charlie@theglassmarket.co *****************

Business & Inspection Intern – The Glass Market

Location: New York City
Start Date: Immediate
Type: Paid Internship (Potential to convert into ongoing part-time or full-time role)

About The Glass Market

The Glass Market, Ltd. is building the digital backbone of the window, door, and glass industry — modernizing workflows from quoting and delivery through inspection, service, and sign-off. We’re a fast-moving, early-stage startup where technical field operations meet product development, data, and business strategy.

About the Role

We’re seeking a Business & Inspection Intern who wants to learn both sides of a high-growth SaaS + field-operations startup.

This internship blends:
(1) Real-world site inspection work — supporting the Head of Inspections with field visits, documentation, and quality processes.
(2) Business & strategy work — supporting go-to-market strategy, analytics, operations, financial modelling, and investor-facing materials.

Perfect for someone who is:

An MBA or MBA-track student

A technical/operations-minded business student

A future founder interested in how physical and digital systems are built together

What You’ll Do – Field & Operations

Attend property site visits to observe and support window & door inspections.

Capture photos, measurements, and notes to help build inspection reports.

Support creation of standardized checklists, workflows, and quality protocols.

Assist with communication between homeowners, contractors, and project managers.

Help test inspection features in the TGM platform and provide structured feedback to the product team.

What You’ll Do – Business, Strategy & Analytics

Help develop go-to-market strategies for inspections and related service offerings.

Build and refine Excel-based operational models, including pricing, volumes, and customer LTV.

Support creation of financial models and forecasting scenarios for inspections and platform revenue.

Prepare slide decks and internal presentations for leadership, partners, and investors.

Assist with customer segmentation, competitive analysis, and market sizing.

Help build structured processes for scaling a national inspection network.

Analyze inspection data to identify trends, bottlenecks, and efficiency opportunities.

Who You Are

Curious, proactive, and excited about both field work and business strategy.

Strong with Excel and financial modelling (or eager to learn fast).

Comfortable with PowerPoint / Google Slides and can create clean, logical decks.

Strong communicator with the confidence to interact with customers, contractors, and team members.

Tech-savvy: comfortable with mobile apps, documentation tools, and startup software.

Detail-oriented — you notice patterns, inconsistencies, and opportunities for improvement.

Interest in construction, architecture, engineering, operations, or SaaS is a big plus but not required.

What You’ll Learn

How real inspections are conducted — end-to-end.

The fundamentals of window & door systems (enough to become dangerous).

How to write detailed, photo-backed inspection reports.

How to build a GTM strategy from scratch inside a startup.

How to model pricing, margins, and operational capacity.

How field insights translate into product improvements.

How early-stage SaaS companies build repeatable processes.

How to collaborate across product, operations, sales, and leadership teams.

How to Apply

Send your resume (or LinkedIn) to Charlie@theglassmarket.co with a few sentences on