Guest Services Cashier

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts committed to providing a once-in-a-lifetime experience for our guests and employees. Our team is made up of dedicated and compassionate individuals who create unforgettable outdoor experiences.

The Guest Services Cashier assists guests with ticket sales, season passes, and group check-ins while delivering a warm, welcoming experience. We are seeking a professional, outgoing, and kind person who is a fast learner, an excellent communicator, and loves bringing a bubbly, positive vibe to every guest interaction. Exceptional listening skills and the ability to resolve and mitigate conflicts are essential to this role. Depending on staffing needs, you may also assist our lodging department with guest service tasks as needed.

Responsibilities:

Process ticket and pass sales accurately and efficiently

Assist with group arrivals and check-ins with a friendly, helpful attitude

Answer guest questions and provide detailed resort information

Resolve guest issues with professionalism and care

Support other Guest Services activities including phone, email, and chat

Assist lodging department staff as needed

Qualifications:

Exceptional listening and communication skills

Strong conflict resolution and mitigation abilities

Professional, friendly, and approachable demeanor

Quick to learn and thrive in a busy environment

Highly organized and detail-oriented

Experience handling transactions preferred

Availability for weekends and holidays required

Outgoing, bubbly personality who enjoys helping and engaging with people

Resume required for application

Benefits:

Flexible scheduling (seasonal, part-time, and full-time opportunities available)

Work alongside a supportive, fun, and passionate team

Opportunities to gain valuable guest service and resort operations experience

Make work your adventure — apply today!