Psychiatric Case Manager

About Us & Why We're Hiring

 

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team  

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

We are seeking a full-time bilingual Psychiatric Case Manager for our Northpoint Non-Public School in Northridge. The Psychiatric Case Manager is primarily responsible for providing administrative support to the psychiatrists at the Child and Family Guidance Center.

 

What You’ll Do:

• Provides a family with a general overview of psychiatric services, prior to evaluations.
• Administers rating scales.
• Screens client phone calls to provide an appropriate level of urgency and access to psychiatric care.
• Transcribes psychiatric evaluations and progress notes with accuracy.
• Edits and processes all psychiatric evaluations and progress notes in a timely and accurate manner, including generating/printing notes and using appropriate billing codes.
• Schedules and coordinates Telehealth, vitals, and check-in sessions with the nurse and/or MD for client follow-up appointments.
• Provides Telehealth appointment information and walks through with clients, as needed.
• Organizes and updates electronic folders in Psych. Share to facilitate access to client information while MD works remotely.
• Handles prescription issues through an electronic portal and for Psychiatrists, especially in their absence.
• Coordinates weekly Zoom meetings with MD to review scheduling needs, follow up with pending documentation.
• Other responsibilities as assigned.
• Hours: Monday-Friday 8:30 am- 5:00 pm, 30-min meal period
• Hybrid work options available
• Starting Salary: $19.00 - $20.50 per hour (commensurate on experience)

Qualifications

• Bilingual in English and Spanish required
• At least three years’ experience as a secretary, one year of which should have been in the mental health field
• Knowledge of psychological/psychiatric terminology
• Ability to type 60-65 wpm
• Excellent communication skills, written and verbal
• Ability to complete projects and reports in a timely manner
• Must be able to maintain confidentiality
• Bachelor's Degree required

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Hybrid work schedule
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more! Check out our full benefits summary https://www.childguidance.org/portfolio/benefits/

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.