Human Resources Employee Relations

At LearnWell, we are committed to changing the lives of the 10 million students in the U.S. who are dealing with behavioral health issues. For more than 26 years, we have provided on-site educational services in hospitals, helping these school-age patients continue their education during treatment and reintegrate successfully into the classroom. With a network of over 200 educators, we strive to make a positive impact for generations to come. If you want to work for a growing company that allows you to make a difference in the lives of students and patients while encouraging you to grow as a professional, then this position could be a great fit for you.

We are excited to be expanding our HR team due to the incredible growth our company has had! We are seeking a Human Resources Generalist to help foster a positive, inclusive, and compliant workplace culture. The ideal candidate will have 5-7 years of proven HR experience, ideally with a background in employee relations and benefits, and will work closely with managers, teachers, and corporate staff across the organization. This person should be highly detail-oriented, up-to-date on employment law, and committed to best practices in HR. HR certification is a plus.

This position is virtual, with occasional travel to our corporate office in Plymouth, MA.

Responsibilities include:

• Advise managers and staff on employment law, company policies, and compliance requirements, ensuring all engagement initiatives adhere to current legal standards.
• Serve as a primary point of contact for employee relations issues, offering guidance and support to managers, teachers, and staff across the organization. Proactively identify and resolve issues through best practice corrective action in line with company policies. Ensure workplace investigations are conducted in a timely, unbiased manner. Work closely with legal team to mitigate legal exposure for the company.
• Conduct regular employee surveys, analyze results, and recommend actionable improvements to leadership. Organize and manage employee recognition strategies and initiatives to promote a cohesive and inclusive culture. Monitor and report on the effectiveness of engagement initiatives, providing insights and recommendations to senior leadership.
• Maintain accurate records, documentation, and reports related to engagement activities, employee relations cases, and compliance matters.
• In tandem with Payroll, coordinate employee accommodation requests and leave of absence processes in compliance with company policies and legal requirements.
• Support the HR team in administration of employee benefits programs, respond to employee benefits inquiries, and support open enrollment processes.
• Update and maintain employee handbooks and update other company materials as needed.
• Stay current on HR best practices, trends, and legal updates; pursue ongoing professional development and HR certification opportunities as appropriate.

Position Details:

• 40 hours per week, Monday through Friday, 8:00am–4:30pm
• Virtual position with occasional travel to Plymouth, MA corporate office
• Opportunity for growth and to make a significant impact on our workplace culture
• We offer a generous package of paid time off including vacation, sick time, and federal holidays. Our benefits include medical, dental, and vision coverage, paid family leave options, 401K, employer-sponsored life insurance, and annual grants for tuition reimbursement.

If you are passionate about employee engagement and have a proven track record in HR, we encourage you to apply and join our mission-driven team!

Qualifications

• Bachelor’s degree in human resources, organizational psychology, or related field required
• 5–7 years of HR experience, demonstrating strong knowledge of employee relations, benefits management, and payroll administration
• Demonstrated knowledge of federal and state employment law and HR compliance
• Meticulous attention to detail and follow-through; perform tasks with a high degree of accuracy, efficiency, and timeliness
• Ability to effectively manage shifting priorities in a fast-paced environment and produce accurate ad hoc reports to support data-driven decision-making
• Excellent interpersonal, communication, and problem-solving abilities
• Experience working with diverse teams, including managers, educators, and corporate staff
• HR certification (e.g., SHRM-CP, PHR) preferred

Candidates who fully meet the preferred criteria - such as advanced credentials, specialized experience, or demonstrated expertise - will be considered for compensation at the higher end of the established salary range.

Join LearnWell as we strive to make a difference in the lives of students with behavioral health needs. We are proud to be an Equal Opportunity Employer.