Sales Development Representative Intern

Sales Development Representative Intern (SDR Intern)

Location: Remote (Orlando, FL preferred)
Type: Paid internship, Part‑time (15–29 hrs/week)
Duration: 12–16 weeks (with option to extend/convert)

About Us

Management Data, Inc. (MDI) and our MDI Claims, LLC division build software that helps organizations manage certificates of insurance compliance (COI360, formerly CTrax) and streamline claims operations (Claims360, formerly Claims Manager). We serve risk managers, compliance teams, TPAs, brokers, and claims leaders across construction, property management, hospitality, and insurance.

The Internship

This role is a hands‑on introduction to B2B SaaS sales. You’ll learn how to identify target accounts, craft outreach, handle objections, and book qualified discovery meetings for our Account Executives—while getting coaching, playbooks, and real responsibility.

What You’ll Do

Prospect & research: Build and prioritize target lists inside our ICPs (risk, compliance, claims). Enrich accounts/contacts with relevant context.

Run guided outreach: Execute phone/email/social sequences using our messaging; personalize at scale and log all activity.

Qualify & schedule: Confirm basic fit/pain and book discovery meetings that hold; document notes for smooth AE handoff.

Support campaigns: Work pre/post‑webinar and event lists, follow up on inbound forms and referrals the same business day.

Keep the CRM clean: Maintain complete, accurate records and next steps.

Learn the space: Pick up the language of COIs, compliance, and claims workflows and share market feedback with the team.

Learning Milestones

Weeks 1–2 — Onboard: Tools, ICPs, talk tracks; complete enablement modules and mock calls.

Weeks 3–6 — Activate: Own a named prospecting block; deliver 50–100 quality touches/week; book your first held meetings.

Weeks 7–12 — Elevate: Improve connect and show rates through A/B tests; contribute to campaign follow‑ups and inbound triage.

What Success Looks Like (Intern KPIs)

Held meetings: Ramp to 3–6 per month by Month 2+ (definition agreed internally).

Show rate: ≥ 70% for scheduled meetings.

Activity quality: Targeted lists, clear personalization, strong notes.

Responsiveness: Same‑day follow‑up on inbound and priority campaigns.

Data hygiene: Complete, accurate CRM entries and timely next steps.

Enablement: On‑time completion of onboarding and skills check‑ins.

What You’ll Bring

Currently a student or early‑career professional exploring software sales; career‑switchers welcome.

Strong written and verbal communication; confident on the phone.

Curiosity and coachability—you seek feedback and iterate quickly.

Time management and process discipline (you follow a playbook).

Bonus: familiarity with insurance, construction, property management, or compliance teams.

Tools You’ll Touch

HubSpot/Salesforce (CRM), Outreach/Salesloft or similar sequencing tools, and data sources like ZoomInfo or Apollo (training provided).

Compensation & Perks

Paid hourly plus bonuses for qualified meetings that hold and a sourced‑deal bonus if your opportunities close‑won.

Training, mentorship, and a clear path to full‑time SDR for top performers.

Option to coordinate academic credit with your institution.

Equipment and software provided, plus reference/letter of recommendation upon successful completion.

Work Hours & Travel

Flexible schedule aligned to U.S. Eastern Time class/work commitments; occasional travel (<10%) for team events or conferences.

How to Apply

Send your resume and a short note about a time you turned a cold situation into a real opportunity (a call, a pitch, a project, etc.).