Sales Administrator

Bars & Rec Employment Opportunity: Sales Administrator

Posting Date: Tuesday, September 23, 2025

Contact: info@barsandrecreation.com

Overview

Milwaukee-based Bars & Recreation owns and operates a diverse portfolio of entertainment brands including Amped, AXE MKE, Game Show MKE, Nine Below, NorthSouth Club, Splash Studio, The New Fashioned and Slingshot Bar.

• Amped offers private suite karaoke and event space, perfect for creative meetings and special events.
• AXE MKE provides a controlled environment for customers to enjoy competitive axe throwing.
• Game Show MKE presents a live hosted experience featuring stage show games like The Feud, 20 Second Challenge, Pop Goes the Lyric, and more.
• Nine Below introduces a fun, team-oriented twist on indoor miniature golf.
• NorthSouth Club is home to Wisconsin's first full-size deck shuffleboard facility, complete with 16 axe throwing lanes.
• Splash Studio is the premier “wine & paint” concept in Wisconsin – with a full bar and a great vibe.
• The New Fashioned offers family friendly activities like Hyperbowling, curling, and dartball in the heart of Milwaukee’s downtown Deer District.
• Slingshot Bar will be the world’s first indoor slingshot arena paired with a full bar. Opening Fall 2025 in West Allis, Wisconsin.

Our guests come to us for memorable, immersive experiences, to celebrate life events or just spend time with friends, family, and colleagues. They can easily make reservations online or plan custom events with help from our dedicated in-house Sales Team. Each brand maintains its own distinct voice, target audience, and atmosphere, while all operations are centrally managed under the Bars & Rec umbrella.

At Bars & Rec, we prioritize delivering exceptional guest experiences, fostering continuous improvement, and promoting a collaborative, team-driven culture. As a rapidly growing company, we exclusively seek professionals who are energetic, hardworking, positive, and committed to taking care of each other and our guests.

Job Description

The Sales Administrator plays a key role in ensuring that Bars & Recreation clients and guests experience welcoming, engaging, and seamless interactions with the company, from the initial phone call, email, chat, or any other method of communication to the final invoice and thank you email.

Specific tasks include:

• Answer phone calls, emails, and chat messages related to custom events and reservations.
• Accurately respond to questions from clients and guests via phone, email and chat.
• Respond to event inquiries and leads in a timely manner. 
• Assist in maintaining BAR’s CRM (Event Temple) and client database by linking accounts, updating contacts and regularly reviewing all information for accuracy.
• Gather full client information for new inquiries in CRM (name, company, address, phone, email, and other relevant information).
• Assign event inquiries to the appropriate event sales manager or Director of Sales & Events. 
• Update bookings accurately to reflect all communications, tasks, status, client requests, etc.
• Prepare proposals and quotes for event inquiries, as requested by Director of Sales & Events. 
• Create, send, and record invoices to private event clients, and follow up for payment as needed. 
• Ensure events are maintained accurately through the pipeline, including moved to “Lost” when appropriate, sending thank you notes, and archiving in a timely manner.
• Book internal events in CRM including Fiserv events, BAR events, etc.
• Book lanes as needed. 
• Assist in preparing and distributing sales and catering reports. 
• Research and reach out to potential private event clients; share hot leads with appropriate sales manager, enter contact information and follow-up plans. 
• Keep CRM updated when changes are made to menus, activities, prices, etc.
• Assist with entering invoices and other bookkeeping functions.
• Assist the Senior Project & Office Manager as needed, especially on Fridays.
• Keep the office clean and organized (take out trash, keep conference room clean, etc.). 
• Assist with general data entry as needed. 
• Attend relevant company meetings. 
• Assist with custom events if needed
• Assist with BAR employee training.
• Exemplify and promote the company’s values, culture, and positive behaviors.
• Other tasks as assigned.

Job Location and Tier

This position is classified as a Tier 3 On-site Employee and has assigned desk space at 175 S. Water Street. Per the Remote Work for Exempt Employees Policy in the Bars & Rec Employee Handbook, On-site Employees are expected to work onsite on a regular basis.

Supervisor

This position reports directly to the Director of Sales & Events.

Time Commitment

The Sales Administrator is expected to work 40 clocked-in hours per week, from 8:30am-5:30pm Monday-Friday with a 1-hour lunch break. Adjustments to this schedule can be made as needed with approval from the Director of Sales & Events. Due to the nature of our business, some Saturdays and evenings may be needed.

Compensation And Benefits

Hourly wage ($23-$24/hour) based on experience, plus a comprehensive benefits package including:

• Health/Dental/Vision Insurance
• Life Insurance Policy
• Company sponsored 401k plan
• Paid time off (7 days per year once fully vested)
• Company sponsored Employee Rewards Program
• Company sponsored social events
• Annual charitable donation of employee's choice
• Free/Discounted Play, Drinks, Snacks and Merchandise
• Company-wide communication platform

Application Requirements

• Must be at least 21 years old.
• Must have outstanding communication skills including impeccable writing and phone skills.  
• Must have excellent time management, organizational, and problem-solving skills. 
• Must be able to work independently and contribute in a team environment. 
• Must have (or be willing to obtain) personal transportation and a personal cell phone.

A Successful Sales Administrator Is

• Detail-oriented, especially when it comes to spelling, filing, and record-keeping. 
• Excellent at time management and completing a high volume of tasks with accuracy. 
• Able to listen, communicate and give full attention to clients and guests. 
• Able to sound happy and professional over the phone. 
• Able to think on his/her feet and answer questions quickly and appropriately. 
• Able to retain information and speak knowledgably about multiple facilities. 
• Passionate about hospitality, customer service, and taking care of clients and guests.

At Bars & Rec, we strive toward these customer service values:

• Demonstrate expertise  
• Rally the team  
• Identify opportunities  
• Value every person
• Exceed expectations

Bars & Recreation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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