Human Resources Specialist

Position Summary

Under direct supervision, the Human Resources Specialist provides guidance, support, and coordination in the consistent and effective application of policies, procedures, and practices of the Human Resources (HR) Department. This position performs a variety of routine, complex, and technical duties in a variety of functional areas including employee benefits, recruiting, risk management, records management, and new hire orientation. This position also serves as the first point of contact for employees and the general public, and performs clerical and administrative duties to contribute to efficient office operations.

Essential Job Functions

• Serves as the initial contact for the Human Resources Department.
• Coordinates office operations, providing confidential administrative support to the Human Resources Department.
• Assists with administrative tasks involving personnel, risk management, budget monitoring, development of forms, and clerical procedures and policies for the department.
• Assists the public, employees, managers, and vendors by phone, correspondence, or in-person regarding HR processes, policies, and related procedures, referring to the appropriate HR staff member as needed.
• Coordinates posting of position announcements, including coordination with departments, and external advertising.
• Assists in processing risk management claims including employee, public, and vendor inquiries related to claim procedures and documentation requirements.
• Conducts new hire orientations, including basic employment paperwork and benefits enrollment.
• Establishes, organizes, and leads the maintenance of employment records, including approval and processing of Personnel Action Forms to ensure compliance with City policies, and timely processing of new hires, separations, and other personnel changes.
• Performs department fiscal functions, including payroll and accounts payable entry.
• Identifies inefficiencies needing configuration, optimization, testing, or troubleshooting, and works with internal and external partners to initiate process improvements.
• Assists with City morale programs by leading planning, organizing, and executing efforts of City special events.
• Performs all other duties as assigned.

Education and Experience

Required education and experience:

• Associate’s Degree.
• One (1) years of Human Resources experience.
• Customer service experience.

OR

• Any combination of education and experience which would provide the applicant with the desired knowledge, skills, and abilities required to perform the job.

Preferred Education and Experience:

• Experience working for a public sector or government employer.

Knowledge, Skills, and Abilities

• Knowledge of working knowledge of HR principles, practices, and procedures related to recruitment, onboarding, records management, and employee relations.
• Knowledge of employment laws and regulations such as FLSA, FMLA, ADA, and EEO.
• Knowledge of standard office practices, administrative procedures, and records retention policies.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and HRIS systems.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Skilled in document preparation, data entry, and maintaining accurate records.
• Ability to draft clear, professional correspondence and reports.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Ability to provide responsive and courteous customer service to employees, applicants, and external vendors.
• Ability to interpret and apply HR policies, procedures, and regulations.
• Ability to work both independently and collaboratively in a team-oriented environment.
• Ability to adapt to changing priorities and maintain a high level of attention to detail.
• Ability to be punctual and attend work regularly

Licenses & Certifications
Must possess and maintain a valid driver’s license with acceptable driving record as established by the City of Midlothian driving standards.

Work Environment
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet.