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Key Master at Escape Room

Escape Lincoln is looking for a key master to join our team of nerds🤓

Responsibilities:
 

  • Ensuring a stellar customer experience
  • Managing and monitoring escape games and players
  • Answering phone calls 
     
  • Interacting with various technology (on-the-job training provided)
  • Prepping and resetting escape rooms
  • Light cleaning and inventory restocking (as needed)
  • Manage team of Game Masters during KM shift
  • Decide shift priorities and action items
  • Communicate regularly with management and team via Slack

Requirements:
 

  • 8-10 hours of availability per weekend (during regular business hours*) including Saturdays
  • 2+ years customer service experience
  • Have participated in at least one escape room
  • Self-starter with attention to detail
  • Management experience (leading 1 or more team members)

Additional Skills: 

  • Weekday availability is a plus (if you are interested in picking up custom booking shifts)

Key Masters' current starting wage is $18.50/hour


*Regular business hours*
Friday 4:30 - 10:45PM
Saturday 11:30AM - 11PM
Sunday 11:30AM - 6:30PM