GenZ Text Peer Supporter

$50/shift + incentives - OTE - $60-150 per shift
 

Wellbeing Companion Role Overview

What you’ll be doing

Acting as a wellbeing companion for young people (ages 12-17) by communicating via texting with AI-assistance. We do not provide clinical care, think of this role more like a supportive mentor to youth. 

Actions include:

Proactive check-ins based on teen preferences

Conversations based on inbound request from teens

Suggesting improvements to Sonar conversational design principles

Adhere to Sonar policies to ensure confidentiality and proper crisis protecal
 

Note: Conversations tend to be 15-20 messages in length, covering checking in, active listening and making recommendations to resources, techniques, and skills. We provide detailed guidance and training for how to approach these conversations.

Compensation

Cash: $50/per shift + incentives - OTE $60-150/shift

Qualifications
 

Who you are

Strong Communicator with GenZ and Alpha: Ability to 1) read, write and converse fluently (including understanding Gen-Z slang); and 2) communicate effectively with other Sonar team members

Support Oriented: Highly empathetic with strong listening skills. Experience in support or user experience oriented roles (customer success, UX design, peer counseling, crisis hot-lines, etc.) is a plus

Highly Reliable: Track record working under and consistently meeting deadlines. Experience working in process and judgment oriented roles is a strong plus

Other Stuff:

Highly proficient using computers 

Remote role

Hours:

Ability to be on-call 10am - 6pm EST. We expect there to be ~3-5 hours of work during this time. You can be doing other things, throughout, but timely responses to messages are expected

1-3 days per week 

Hired as a contractor