Senior Case Manager - Active

Developmental Pathways (DP) has an opportunity for a Senior Case Manager (SCM) – Active in our Case Management Department. The Active SCM will be responsible for verifying eligibility and developing, monitoring, and assuring implementation of the Service Plan (SP). The Active SCM will manage a caseload of individuals receiving waiver services and maintain documentation needed quarterly and annually. The Active SCM will facilitate interdisciplinary teams (IDT) meetings to coordinate services to meet individual needs; ensure appropriate interaction and communication; and implement IDT meetings as appropriate to modify services. Lastly, will provide case management services and support to temporarily assigned individuals; support with department and team coverage as needed and provide training and mentorship for Active Case Managers. 

This role offers a 4-day, 40-hour workweek, Monday-Thursday or Tuesday-Friday, and includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations.

Application Deadline: Sunday, July 7th at 11:59 PM (MST)
 

Starting Salary & Benefits
$24.44 - $26.88 hourly

Health/dental/vision coverage

Employer-paid and supplemental life insurance

Short- and long-term disability insurance

Generous paid time off and holiday pay

Flexible work schedule

Monthly remote stipend

401(k) investment plan, with an employer match of up to 4%

Mileage reimbursement

Tuition reimbursement program

Certified Employer for Public Service Loan Forgiveness Program 

Healthcare reimbursement and flexible spending plans

Onsite gym and lounge for employee use at both office locations

Discounts on auto and homeowner’s insurance

Employee assistance program

Credit union membership

Employer-paid training

You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/

Requirements

A Bachelor’s Degree,

OR Five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities;

Or some combination of education and relevant experience appropriate to the requirements of the position

Must have demonstrated exemplary performance while working within service coordination or case management positions, including the following areas of performance:  demonstrated initiative within the department or agency on projects, demonstrated leadership skills, adaptation to change, and problem-solving skills.

Valid Colorado motor vehicle license & proof of motor vehicle insurance

Ability to meet and maintain agency driving requirements

Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.

Preferred

Knowledge of rules and regulations for Health Care Policy and Financing and the Colorado Department of Public Health and Environmen

Two (2) years of experience in service coordination/case management at Developmental Pathways or similar agency

Familiar with Microsoft Office (Excel, Word, Outlook, etc.) and be able to use these and other required programs at an intermediate level

Able to speak, write, and interpret fluently in English and another language based on the business needs (you may identify if it’s Spanish specifically or what the need is here)

Ability to complete all typical service coordinator responsibilities in fluent language/s

Support with written translation of internal documents for use by stakeholders, as appropriate

Additional Responsibilities

Assure services and supports identified in the annual service plan are coordinated among various providers for continuity of services and funding for individuals served. Facilitates and coordinates Interdisciplinary Teams (IDTs)

Provide leadership and mentoring to Case Manager positions and problem-solve complex situations with the management team, families, and providers

Communicate in an appropriate, effective, and respectful manner with individuals served, supervisors, other staff, agencies, and organizations; maintain individuals served confidentiality

Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership.

Serve as subject matter expert for applicable programs and services; serves as resources/point of contact for complex cases

Complete various assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools

Provide care coordination services and interventions by referring, educating, collaborating, and mediating with individual and external providers/agencies

Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines

Complete required documentation related to monitoring activities and other targeted case management activities as PMPM; evaluate need and effectiveness of services requested and delivered; advocate for individual service needs

Schedule, facilitate, document, and complete follow-up for all required meetings; disseminate updates and obstacles to the necessary parties

Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family member

Maintain knowledge of state/federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resources

Provide oversight and coaching to case management level staff regarding support for people in services, conflict resolution, and negotiating positive outcomes for the Department and people in services

About Us
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.

At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!

If you need an accommodation with this application process, please contact Support-HR@dpcolo.org