Epic

Ability to learn quickly; flexibility and adaptability; being comfortable asking questions, even when they feel silly; clear, concise writing; and, if applicable, interest or knowledge in healthcare.

The Quality Assurance team works with developers to test the software for usability, technical requirements, and compliance to various federal and international healthcare regulations. QA writes test plans, executes test plans, and writes issue tickets to be reviewed and fixed by developers. QA w...

After completing training (2-6 months), you spend most of your time working on documentation projects. Some writers focus on updating existing documentation and spend their time working with the implementation team, while other writers focus on creating documentation for new releases and spend th...

I'm not sure I can answer this accurately - Epic expanded enormously in the time I was there and continues to grow. Some caveats for people looking to apply to QA: the company hierarchy is pretty flat, so there is very little room for growth. The salary is very fair for a career right out of unde...

The training program for me was a six-month process in which I became certified in modules of the software; I earned six certifications. I attended classes on professional skills, the company, and particular issues I would face. I completed classes and coursework on building software. After these...

Epic offers all new employees a mentor that is one the same application. This person can provide a friendly face (not a manger) to assist you with learning the Epic application you are assigned. They should be able to provide you with a foundation upon which you can become an expert after a coupl...

To succeed, you must be willing to put in the effort to learn the software inside and out. You must have good time management skills to continuous learn the software and be one step of your customers who are also learning the software, usually right after you do. You should be comfortable asking ...

Initially, a Project Manger will be assigned an application within the Epic software suite (think Microsoft Word within the Microsoft Office suite). There are roughly 20 different applications that do a great portion of what hospitals need - from checking patients in, to managing their health rec...

Epic uses behavioral questions in interviews, so research that interview style ahead of time and prepare salient examples of your past experience, be it professional or academic. If this is your first job out of school, remember that your examples don't need to come from a professional setting, a...

After completing training (2-6 months), you spend most of your time working on documentation projects. Some writers focus on updating existing documentation and spend their time working with the implementation team, while other writers focus on creating documentation for new releases and spend th...

I received a lot of support at Epic and I believe the company is extremely supportive as a community professionally and non-professionally. You are assigned a manager on your individual projects and you are assigned a boss who also functions as your advisor. If a crisis situation arises, the ma...

Expect that work balance is based on the product cycle - some weeks will be 40 hours, but often expect 60 hour weeks. I had worked 80 hours some weeks. You may be expected to come in on weekends.

Because QA is asked to test software without a technical background, Epic is looking for people who take initiative and can learn new concepts on their own very quickly. They must demonstrate ability to project manage and complete tasks with very little supervision. Epic also emphasizes having an...