Learning Resources Assistant, Senior (Lakeland)

The Senior Learning Resources Assistant provides a wide variety of clerical, operational support, and student/faculty assistance duties in a large and busy Learning Resource Center.

Essential Functions/Duties:

• Opens and / or closes Learning Resource Center as needed. 
• Assists patrons, in-person or via telephone with LRC information and with the borrowing and returning of library materials including charge and discharge transactions, overdue materials, recovery, and record keeping. 
• Student engagement through coordinating events, social media, and interactive bulletin boards. 
• Interprets library loan policies to inquiring patrons and assists patrons with physical access to materials. 
• Assists faculty and students in locating books and ebooks.
• Assist students with Learning Management System access.
• Processes requests for books and journal articles and maintains related records. 
• Assists Librarian with inter and intra-library loans. 
• Prepares tasks lists for OPS workers.
• Assists patrons with the use of equipment and computers, laptops, VR headsets. 
• Adds, deletes and modifies records in the automated circulation database. 
• Process new acquisitions including the labeling, security preparation, and inventory. 
• Inputs and maintains database of non-affiliated borrowers granted special library privileges. 
• Monitors inventory of supplies and orders supplies as needed. 
• Collects and reports statistical data on the performance of services as assigned. 
• Re-shelve and maintain order of materials in stacks. 
• Repairs books and other library materials. 
• Maintains course reserve reading collection, service, and associated records. 
• Performs general clerical and administrative tasks related to the library's operation.
• Performs other related duties as needed. 

Typical Qualifications:

Required Skills:

• The ability to establish an effective rapport with part-time and full-time faculty.
• Good organizational skills, with special attention to detail.
• Good oral and written communication skills.
• Ability to work well with others.
• General office skills including creating library displays. 
• Experience with computers, word processing, spreadsheets, and databases.
• Good human relations and customer service skills.
• Ability to maintain confidential information.

Working Conditions/Additional Information

• Must be available to work 10:30 am – 7 pm or 8:00 am - 4:30 pm. Monday through Thursday, 8:00 am – 4:30 pm Friday when classes are in session.  During College breaks/summer hours will generally be 8:30 - 5:00 pm.
• Sometimes schedule fluctuations are required.
• Must be flexible and able to adapt well to changes.

Salary and Benefits Information

• This position is level C14. 

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

Required Education:

• Graduation from a standard high school (or equivalent) is required.

Required Experience: 

• At least 1 year of office/clerical experience is required.

Preferred Experience:

• At least 2 years of office/clerical experience in a learning resources center, library, or teaching lab preferred.

Supplemental Information:

Submissions that do not include all parts of the following required information will not be considered: 

• a resume.
• an electronic job application (all sections MUST be completed). 

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. 
• To request Veteran’s Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.  
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Equal Opportunity Statement 

Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment.  For information about the College’s equal access and equal opportunity policies and procedures, or to file a complaint, please contact:

Title IX Coordinator

3425 Winter Lake Road

Lakeland, FL 33803

863.669.2903

compliance@polk.edu 

For additional information, visit polk.edu/compliance

We encourage applicants to provide feedback on their experience or request help at Careers@polk.edu.